One of the problems that may be encountered by some mobile users, is the phone turning off by itself , while it is working. This can be very annoying in some cases. The phone Turning off problem, can be due to various reasons, some of which may be hardware and some others are software. Usually in software cases, this problem can easily be solved with a few tricks that will be listed below. But in hardware cases, you need to get help from the phone repair specialist. In the following, we will show you, a number of issues that may be the reason for the phone turning off on Android and ios operation systems.
why does my phone turning off by itself?
As noted, the reasons for automatic phone turning off , may be very different. In some cases, this may occur due to a hardware malfunction, in which case the faulty phone should be revealed to an expert as soon as possible. But in some other cases, this may have been caused by a software error, which can easily be fixed. Here are a few common solutions that could be effective for the problem of automatic phone turning off .
Check battery health
One of the main and most common reasons that may cause the phone turning off by itself, is the battery failure. Before replacing the battery, you must first notice this, which may be a bit distant from the battery location or its connections are not properly installed. This can cause the phone to shut down suddenly. If your phone turns off when you hit or shake abruptly, you should suspect that there is a problem with the battery connection. The remarkable thing is that, in most of new smartphones, the phone batteries are not as detachable as before, and for this purpose, we need to show them to an expert.
In addition to the above problem, the problem of automatic phone turning off , may due to a general battery failure. Fortunately, in all Android models, there’s a way to know how much battery life you can easily see. For your Android phone’s battery life, dial the code *#*#4636#*#* through the dialer. Be sure to enter all of the characters in the order indicated. On the page that you are viewing, select the “Battery Information” option. You are now viewing a list of battery status. Note that “Battery Health” is sure to be labeled “Good”, which means your phone’s battery is healthy. Otherwise, this indicates that your phone’s battery is not in good condition and should be replaced as soon as possible.
the process for checking the battery health
Is your phone gets too hot?
One of the other reasons for phone turning off byitself, can be your phone overheating . In general, in the design of smartphones, if the phone gets too hot that can damage the board and hardware components, then the phone turning off by itself and automatically, causing damage to The board is to be prevented. If your phone gets too hot, it could be one of the reasons for its turning off. This may even be the case even when you’re not working with phone.
Turn on your phone in Safe mode
Like most popular operating systems, Android also features Safe Mode. In this case, the phone is turned on when it is only able to use the default apps and applications of phone and does not display the apps installed on the phone. In safe mode, no viruses or malware can work, and in this case you can easily find and remove these programs from your phone, which may cause your phone to shut down suddenly.
It’s different to going Safe Mode on phones made by different brands. But the most common way is to first hold the power button for a while, then in the popup window, hold down tour finger on the “Power off” option for a few moments to display a window called “Reboot in safe mode“. By choosing OK, your phone will be turned off and turning on in safe mode. After going into this mode, if your phone is no longer turned off automatically, it’s most likely that one of the apps you recently installed on your phone will cause the phone turning off automatically problem. For this purpose, it’s best to go to the list of applications installed on your phone and then delete the programs that you suspect about creating the problem in your phone.
The process for getting the phone on Safe mode
Install an antivirus to solve the phone turning off problem!
If after removing some of the latest applications on youre phone, you still have the problem of phone turning off , it’s not a bad idea to get help from a powerful antivirus to fix this. the reason for phone turning off byitself, may be due to the presence of viruses and malwares in your phone. To get rid of it, it’s best to use a powerful antivirus like an AVL anti-virus that has good power in cleaning viruses.
Factory reset
If none of the solutions mentioned in above, could not solve your problem, the only way is to bring your phone back to the factory settings, and erasing all of the information. The factory reset feature of the phone, makes it possible to remove all the settings and programs that were later installed and applied on the phone, and return everything to its original state. If the problem of phone turning off is a software reason, then the problem will most likely be solved by factory reset.
The process of factory reset on Android